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From planning to implementation, our onboarding team will assist you to seamlessly integrate live chat software into your business operations.
Personalized training and consulting services are also available to help you instantly maximize the value of Comm100 Live Chat.
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Everything in Team, plus: Group agents into departments for specialized service Customizable post-chat survey Comprehensive performance reports Integration with Salesforce, Zendesk and Google Analytics Built-in language translator to serve global visitors See All Features Everything in Team and Business, plus: Supports high traffic websites with millions of chats per month Advanced chat routing and queue management tools Integration with website, shopping cart, account system and Cisco/Avaya call center systems Facebook and Twitter Integration PCI compliance, credit card masking, password policy and other security settings Real-time supervisor dashboard, chat volume prediction and advanced agent reporting Personalized onboarding and training services See All Features Our fully customizable Chatbot can be used as a first line of support to automatically answer queries from your customer base, leaving your live chat agents to only handle the most complex of queries.
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